Shipping Policy
At Elegance Interiors, every furniture piece is custom-designed and manufactured according to the client’s approved specifications. Because each order is made to order, delivery timelines may vary depending on the project’s size and complexity.
Our Delivery Process
Every order follows these steps:
- Initial consultation.
- Site visit (if required).
- Design discussion and quotation.
- 3D design preparation.
- Client approval of the final design.
- Custom manufacturing.
- Quality inspection.
- Delivery and professional installation by our team.
Production begins only after the client approves the final design and confirms the order.
Delivery Areas
We provide delivery services across Pakistan, subject to service availability.
For projects outside our standard delivery areas, additional transportation charges may apply.
Delivery Time
As all products are custom-made, delivery times vary based on the scope of the project.
Typical delivery time ranges between 2–8 weeks after final design approval and confirmation.
The estimated delivery schedule will be shared with the client before production begins.
Delivery Charges
Delivery charges depend on:
- Delivery location
- Order size and weight
- Installation requirements
- Project complexity
Any applicable delivery charges will be clearly communicated before order confirmation.
Installation Service
Our experienced installation team will visit your location to:
- Deliver your furniture safely.
- Install all approved items.
- Perform a final quality inspection.
- Ensure the project is completed according to the approved design.
Client Responsibilities
To ensure a smooth delivery, clients are responsible for:
- Providing accurate delivery details.
- Ensuring safe access to the property.
- Informing us of any access restrictions, including elevators, stairs, or parking limitations.
- Being available or arranging an authorized representative at the time of delivery.
Delivery Delays
While we strive to deliver projects on schedule, delays may occur due to:
- Custom manufacturing requirements
- Material availability
- Weather conditions
- Transportation issues
- Public holidays
- Unforeseen circumstances beyond our control
If a delay occurs, we will keep you informed throughout the process.
Inspection Upon Delivery
We encourage clients to inspect their order at the time of delivery and installation.
If any manufacturing defect or transit damage is identified, please report it within 48 hours so our team can arrange an inspection and appropriate resolution.
Failed Delivery
If delivery cannot be completed due to incorrect information, unavailable access, or the client’s absence, an additional delivery or handling charge may apply for rescheduling.
Contact Us
If you have any questions regarding our Shipping & Delivery Policy, please contact us.
Elegance Interiors
Website: https://eleganceinteriorsdesign.com/